How to Book an Appointment
	Triage
	Walk-Ins
	How You Can Help Us
	Book Appointments Online
	Clinical Team's Availability

How to Book an Appointment

Ring 01778 393399 to book an appointment.

Appointments can also be booked online. 
However, patients using this service must apply for passwords through Reception.

Urgent cases are seen on the day.

If your condition is non-urgent you can expect to see a GP within two working days, though you may have to wait longer to see a particular GP. Nurses based in our practice treat patients for a wide range of common conditions. You can expect to see a nurse within one working day and our Nurse Practitioner is qualified to prescribe from a range of medicines.

Tell us if you are in a telephone box. Say immediately if your call is an emergency.

Let us know if more than one member of the family needs to be seen. We can give you a longer appointment if necessary.

Tell us if you want someone to accompany you during an examination, or a private room to discuss any matters. Remember that the result of tests can only be given to the patient.

^ Top of page

Triage

If you feel that your problem needs to be dealt with that day (or sooner than the next available appointment) the receptionist will not ask you any further detailed medical questions but pass you on to the Triage Nurse either directly or by asking her to telephone you back. The nurse will discuss the problem with you and arrange the most suitable plan.

^ Top of page

Walk-Ins

We do not operate a walk-in service except for emergencies. For patients wishing to see a nurse or doctor on a same day basis, please ring the surgery first. This will avoid any potential long waits and we may have routine appointments available.

^ Top of page

YOU CAN HELP US BY:

• Being on time for your appointment
• Letting us know if you need to cancel your appointment
• Calling for a home visit or urgent appointment before 10am
• Ringing for test results after 1pm

^ Top of page

BOOK APPOINTMENTS ONLINE

Appointments can now be requested online via Emis Access
 
   Click here to access your Emis Access account.
Please note: You must register with the surgery before using this facility for the first time. For more information click here.

^ Top of page

CLINICAL TEAM'S AVAILABILITY

The above times may be altered during holidays and absences.

^ Top of page