COVID Restrictions Relaxation

Following the recent publication by NHS England of updated guidance for General Practice, we have reviewed the restrictions, on patient access to our building, that have been in place since the start of the pandemic. 

Throughout the pandemic, our primary consideration has been to keep our staff and patients as safe as possible. Whilst the local and national guidance means we can relax restrictions, we will continue to do all we can to keep our staff and patients safe. 

We are pleased to confirm that with effect from Monday 19th July:

• Our front doors will be open, meaning patients will be able to access the building during Surgery opening hours.
• We will operate a one-way system in our reception area which will be clearly signed.

For the time being, we will continue to:

• Ask patients to wear a face covering whilst in the surgery.
• Observe social distancing measures in the reception and other waiting areas.
• Maintain infection prevention and control measures in line with relevant national guidance.
• Operate a ‘total-triage’ system, meaning face-to-face appointments will be offered to patients where clinically appropriate following a telephone call with a clinician.

We do understand that these safety measures can be frustrating however many people that visit the Practice are sick and vulnerable therefore we feel it would be wrong to not take these small precautions to protect our patients and staff.

We will monitor the impact of these changes and make further amendments whilst following all relevant guidance on an ongoing basis. 

We thank you for your continued patience and co-operation. 

Published: Jul 15, 2021