How to Order a Repeat Prescription

Repeat prescriptions have to be approved by the doctor. You can collect your prescription from your nominated pharmacy by giving three working days notice.

 Please note; any requests made after 2pm will not be processed until the following working day.



Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.



Ways to Order

If you take medication on a long term basis, you can ask for a repeat prescription by:

  • Leaving a message on our repeat prescription line, available 24 hours a day, on 01778 393399 and using option 2
  • Online via the link at the top of this page - Please note:  You must register with the surgery before using SystmOnline for the first time.
  • Ticking the medication required on the order form and placing it in our post box, outside the front doors. 
  • Order using the NHS app 

If you have any queries or need to speak to a prescriptions clerk, their phone line is open between 10am and 2pm each working day. 

repeat prescription



The Hereward Medical Centre has an on-site dispensary for use by patients who do not live within Bourne - your prescription will be available for you to collect at the dispensary within 3 working days.

The Dispensary is open:
Monday to Friday 8:00am - 6:00pm 


Local Pharmacies

The Hereward Medical Centre hosts the Well Pharmacy in the car park of our premises.

Two other pharmacies are available in Bourne - Boots the Chemist, West Road, and Tesco at their supermarket on South Road.


Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications; a notification will appear on your repeat slip with your review date.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.