What we can do

What can a PGG do?

Discuss constructive suggestions for improving the practice and share concerns that could affect the wider practice population
Organise health-focused events with the practice, i.e. healthy eating awareness as an information event for all practice patients to attend
Create a patient survey with practice staff, to get feedback about the practice from the rest of the patient population
Assist the practice in making sure their website is ‘Patient Friendly’
Invite health and voluntary professionals to PPG meetings, for PPG members to remain informed and updated about local opportunities for patients. Our chairperson is a full member of the National Association of Patient Participation (NAPP).

PPG members cannot provide any medical advice to other patients,
PPG members cannot deal with personal/medical issues
PPG members cannot get involved in individual patient complaints. These should be dealt with following the practice’s already established procedures.